Nexus Hotel - Tuaran

Off Jalan Sepangar Bay\Nkampong Karambunai\Npo Box 270, 88450 Menggatal\Nkota Kinabalu, Sabah\N, Tuaran, Malaysia  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Nexus Hotel - Tuaran

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Swimming pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Horseback riding

Cycling

Billiards/Pool tables

Table tennis

 Spa and relaxation

Spa & wellness center

Turkish bath

Reflex massage

Steam bath

Jacuzzi

 Food/Drinks

Restaurant

Poolside snack bar

Beach bar

Overview

Nexus is a spectacular 5-star hotel set close to Borneo Marine Research Institute, Water World Theme Park and Menara Tun Mustapha .

Set on award-winning beaches close to parks.

The hotel's spectacular location offers to get to Kota-Kinabalu International airport in 25 minutes by car.

Rooms

The property comprises 485 designer guestrooms with a panoramic view on the ocean. Some rooms feature views over the South China Sea. Guests can make use of a separate shower, a hairdryer and free toiletries in every bathroom.

Eat & Drink

Asian dishes are offered in the stunning on-site restaurant. The hotel invites guests to the Sunset bar to relax with a drink.

Services

Guests will enjoy using bicycle and car rentals when exploring the sites of Tuaran.

Relax

Nexus Hotel also features a Jacuzzi and a sauna as well as fitness classes and a gym. Active guests will appreciate horse riding, lawn tennis and squash provided on site.

Internet

High-speed internet access is available in the hotel rooms for free.

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   485.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Private beach
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Water sports
  • Horseback riding
  • Cycling
  • Tennis court
  • Golf course
  • Golf desk
  • Billiards/Pool tables
  • Fitness center
  • Table tennis
  • Squash
  • Football
  • Volleyball
  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Limousine service
  • Car service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Lobby bar
  • Beach bar
  • Poolside snack bar
  • Cafe
  • Picnic area/Tables
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Video games
  • Paid kids club
  • Board games

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach umbrellas
  • Live entertainment
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Garden area
  • Parlor
  • Reflex massage

Room view

  • Sea view
  • Garden view

Room facilities

  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Balcony
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Bedroom

  • Down comforter

Media

  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • AM/FM alarm clock

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 6 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of MYR 125 per person per night in an extra bed. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Nexus Hotel - Tuaran Tuaran location
Show big map »

Hotel Address:

Off Jalan Sepangar Bay\Nkampong Karambunai\Npo Box 270, 88450 Menggatal\Nkota Kinabalu, Sabah\N, Tuaran, Malaysia

Get directions
City Center
  • Tuaran
    15.3 km
Airports
  • Kota-Kinabalu International Airport (BKI)
    20.9 km
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    485

Rooms and availability

Nexus photos Exterior Hotel informationNexus photos Exterior Hotel informationNexus photos Exterior Hotel information
Club Room
Size: 43 m²
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Nexus photos Exterior Hotel informationNexus photos Exterior Hotel informationNexus photos Exterior Hotel information
    Deluxe Double Room
    Bed type: Double bed or Twin beds
    Size: 43 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Nexus photos Exterior Hotel informationNexus photos Exterior Hotel informationNexus photos Exterior Hotel information
      Executive Suite
      Size: 85 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities

        How to reach hotel

        hotel Nexus Hotel - Tuaran Tuaran location
        Show big map »

        Hotel Address:

        Off Jalan Sepangar Bay\Nkampong Karambunai\Npo Box 270, 88450 Menggatal\Nkota Kinabalu, Sabah\N, Tuaran, Malaysia

        Get directions
        City Center
        • Tuaran
          15.3 km
        Airports
        • Kota-Kinabalu International Airport (BKI)
          20.9 km
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  12 pm
        • Number of rooms:
          485

        Nexus Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        Local attractions

        • Floating Mosque - 13.0 km
          Kota KinabaluMalaysia
        • Kota Kinabalu Wetland Centre - 14.0 km
          Kota KinabaluMalaysia
        • Kota Kinabalu City Mosque - 14.8 km
          Central road of Kota Kinabalu, Kota Kinabalu
        • Water World Theme Park - 13.3 km
          Taman Tun Fuad Stephens, Kota Kinabalu
        • Kota Kinabalu City Bird Sanctuary - 14.2 km
          Off Jalan Bukit Bendera Upper, Kota Kinabalu
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  12 pm
        • Number of rooms:
          485
        Hotels nearby
        Cities nearby
        • Labuan hotels - 127 km
        • Sandakan hotels - 127 km
        • Kota Kinabalu hotels - 25 km
        • Tawau hotels - 127 km
        • Kinabalu National Park hotels - 65 km
        • Lahad Datu hotels - 127 km
        • Limbang hotels - 127 km
        • Kudat hotels - 103 km
        • Ranau hotels - 53 km
        • Sabah hotels - 92 km

        Nexus Reviews

        Guest reviews are submitted by our customers after their stay at Nexus

        Average guest rating

        7.0out of 10
        Very good
        Based on 210 reviews

        Guest reviews

        • Family with children
          7.8

          The beach is brilliant, the best that I've been to on Borneo. There is the odd sand fly but not enough to stop you swimming and using the beach. The hotel is perfect for a family with young children.

        • Couple
          9.2

          position, courtesy of Staff, the pool bar, attention to detail

        • Family with children
          5.4

          The location of the hotel is superb and the 6km beach is wonderful. However, there were some jelly fish and rubbish as well. Easter Egg hunt in kids club was done well and for free. Rainforest walk is recommendable, but mangrove tour is overprized and not that exciting. Hardly any explanations were given apart from how to catch a crab. The fireflies tour was not available. The restaurants were not as good as they normally are in Malaysia.

          The kids club was mostly empty because activities were payable based on activities done (not clear from website). Batik painting were enjoyable. The whole kids club experience was a far cry from the wonderful kids club in the Shangri-La next door. The bicycles that were available for rent were badly maintained and the chain came off twice on a 1 hour trip. I did not have to pay the $20 charge, but this shouldn't happen in a five star hotel. The breakfast service was terrible. The coffee was undrinkable and requests for cappuccino were responded to in a very reluctant way. Staff appeared to be badly managed throughout the hotel and quite unresponsive for a five star hotel.

        • Group of friends
          8.2

          Played Golf - Relaxed

          They have charges for everything!!!! I mean everything don't be surprised if they start charging to use The beach !!!

        • Group of friends
          3.8

          Mostly I liked about the Villa is the seaside view.

          We were very upset with the level of service in our Nexus Villa. When we arrived at the Main resort, there is no Check in counter for Villa guest and there is no indication earlier that we need to check in a different place and we need to wait for Nexus transportation to take us to Nexus Villa. Nexus Pool Villa comes with Two bedroom, Pool and Kitchen. I would like to complaint about the below things; 1. Housekeeping, we need to contact them to come over and clean the room and Villa 2. Pool is too small for a Pool Villa and pool is not maintained. We had bugs inside the pool. 3. Kitchen came empty, no proper cutleries for morning coffees or tea, this is provided by all hotels. 4. Breakfast spread is not good. 5.We ordered dinner from Villa, but it was cold. We paid RM85 6. Transportation to go out of Nexus is expensive. Hotel guest need to pay RM24 return for city trips. 7. Dinner menu is expensive and its expensive to go out of Nexus too, so if you are booked in Nexus, you dont have a choice but to dine there. Overall, i am unhappy with their level of service, its a beautiful place with bad management style.

        • Family with children
          9.2

          it is a place to relax .

          the prices of the transportation is to expencive .

        • Couple
          3.8

          The buffet dinner is fruitful, but less seafood selection comparing to the other resort hotels.

          The worst part of the Hotel is the transportation! If you want to take taxi from the Hotel, you have to buy the "taxi ticket", which is 75RM for each car (no matter how far you destination is). Also, when I made check-in, I was told by the front desk that my room would be ready by 1 pm, but finally, I need to wait for one hour. Last, the room was not clean enough, because I found that it's so dirty in the bathroom, and also the telephone is badly damaged before I check-in. Comparing to other resorts, I won't choose Nexus next time.

        • Older travelers
          7.0

          The ambience, pity about the sandflies though, bitten to bits, very uncomfortable.

        • Family with children
          6.6

          Relaxing environment, big spa suite, friendly and helpful staff

          No wifi service at the spa suite, crowded restaurant in main building

        • Single
          3.8

          Need a lot of improvement else they will not last. No returning guest for sure with present resorts conditions. Poor food, unpleasent staff, slow response and everthing far below expectation. Too bad as such beautiful resort and nature being managed/run by unprofessional team.

        • Family with children
          7.8

          Spacious room, nice ambience, very relaxing, very close to the beach.. Would recommend to others

          Food quality - lots of room for improvement

        • Couple
          5.4

          Nice tropical resort with vast wooden lobby and lounges, good landscaping, charming gardens visited by lovely birds and nice spacious rooms. Resort price is reasonable compared to Shangri-La. Nice long beach.

          Please get rid those two short check-in/check out staff (a male & a female). They are too rude, incompetent and out there to piss off customers, obviously hating their job. People like that should never work in the hospitality industry. So please spare customers the pain of dealing with them, and their pain of dealing with customers - fire them. This is the 2nd time I stayed in Karambunai (last in 2007). Room cleanliness has improved but prices of food & services have gone insane.... Rm35++ for a bad burger with stale sauces, rm25++ for 10 pieces of onion rings served on a bed of inedible decoration, rm25 for 5 plain bananas. It's a complete ripoff. Your food quality is not that great, so please reduce your prices, otherwise your resort is nothing but a tourist trap as taxi prices are prohibitively expensive in Kota Kinabalu (I have spent over rm500 on taxi in days!).

        • Older travelers
          6.6

          Design & location is good,beach & seaside nice...

          Food at the penyu too high cost for local

        • Couple
          3.8

          There were few nice staff in the resort. There were trying hard on improving services and get feedback.

          Most of staff seems to have more interest on those non-asian guests. We've got least attention wherever we go. We've got rejected from the restaurant because we are not properly dressed although we could see other dinners who wearing flip flop like us. Menus are miss leading, not enough explanation, round trip fare for the shuttle bus although I only need single trip.

        • Family with children
          6.6

          Beautiful location directly at the sea with very nice beach

          maintenance and housekeeping could be improved.

        How to reach hotel

        hotel Nexus Hotel - Tuaran Tuaran location
        Show big map »

        Hotel Address:

        Off Jalan Sepangar Bay\Nkampong Karambunai\Npo Box 270, 88450 Menggatal\Nkota Kinabalu, Sabah\N, Tuaran, Malaysia

        Get directions
        City Center
        • Tuaran
          15.3 km
        Airports
        • Kota-Kinabalu International Airport (BKI)
          20.9 km
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  12 pm
        • Number of rooms:
          485